Useful tips for your stay at the Alpenhotel in Schruns
Check-in & Check-out
You can check into your room after 4 p.m. You can already use our SPA facilities at 1 p.m.
On departure day, please check out by 11 a.m.
Early Check In
Depending on availability and after request, an early Check In is possible under the following conditions:
Check In between 09.00 am and 01.00 pm: EUR 40,00 extra charge per person
Arrival before 9.00 am: we charge an additional night per person
Late Check Out
You want to use the SPA at your departure date up until 4.00 pm?
Book at the reception your Late Check Out with use of the SPA Facilities and the afternoon buffet up until 4.00 pm for an extra charge of EUR 25,00 per person. The Check Out of the room is up until 11:00 am.
You want to use your room at your departure date up until 4.00 pm?
Book at the reception your Late Check Out with use of your room, the SPA Facilities and the afternoon buffet up until 4.00 pm for an extra charge of EUR 40,00 per person. The booking of this service is based on availability and just possible at the day of the check out.
You want to use your room at your departure date up until 6.00 pm?
Book at the reception your Late Check Out with use of your room, the SPA Facilities and the afternoon buffet up until 6.00 pm for an extra charge of EUR 60,00 per person. The booking of this service is based on availability and just possible at the day of the check out.
Bed & Breakfast instead of 3/4 Board
If you do not want to use our afternoon buffet nor the Dinner in the evening, a discount on the room rate will be granted per person per day.
Surcharges and Discounts
Double Rooms single use and family rooms for double use:
A surcharge will be charged for single use in double rooms and double rooms in family rooms, which is already included in the offer.
From Occupancy more than 2 adults in a double room or more than 4 adults in family rooms, a discount will be deducted, which is already included in the offer.
Early bookings – Early bird:
When booking your room more than 6 monthts in advance, a discount of 15% is deducted from the rate and already included in your offer.
Allergies, intolerances and special food requests:
We are happy to take your allergies and food preferences into account. Due to the increased effort for the kitchen and the fact that we always prepare our dishes fresh for each guest, a surcharge is provided for changes due to intolerance and allergies. Please let us know if you have any allergies or intolerances no later than 48 hours before your planned arrival. The surcharge per person per day for allergens or intolerances to be considered is EUR 10.00.
If you would like to change the menu courses or would like to change one dish for another, this is possible for a small surcharge. Since we always prepare our dishes fresh, this leads to considerable additional work for our kitchen. Please inform us of your wishes as soon as possible. The surcharge for any change requests is EUR 15.00 per day.
Christmas supplement: EUR 55.00
New Year’s eve supplement: EUR 65.00.
The given prices are per person per day included all Alpenhotel Inclusives and included all taxes excluding City Tax of EUR 2,40 per person per day.
All our rooms and suites are non smoking rooms fitted with shower or bathtub and toilet, Smart LCD-TV, telephone, safe, hairdyer and minibar
You are welcome to settle your final bill in cash, by debit card, Visa or MasterCard.
Free WiFi is available in all rooms.
A safe is located in every room.
We have a luggage room, where we can store your luggage, if your room is not ready yet at the time you arrive in the hotel.
The same procedure is possible at your departure date, if you have to store your luggage in our Hotel.
Dogs are in some rooms allowed, though not in the dining room or guest lounge (pet charge: € 15.00 per day, food not included).
Please note that dogs are not allowed in the restaurant or on the lawn. Your dog is welcome to stay in the room and on the terrace.
If your little friend soils or damages something during the stay in the room or the public areas, an additional fee of EUR 100.00 to EUR 500.00 will be charged.
We offer a parking space in our underground garage for a price of € 8.00 per day.
Ski Equipment + Ski storage room
It is forbidden to bring skiing equipment to our hotel rooms. Please use your car to store those or our heated skiing room.
Parking at the parking spaceon the other side of the street in front of the hotel is for free.
If you need to cancel, please notify us in writing. Cancellations are handled in accordance with Austrian Hotel Contracting Conditions:
- up to 30 days before arrival your cancellation is free
- 29 to 8 days before arrival we charge 70% of the total package price
- in the last week before the day of arrival (1 to 7 days) or in case of early departure,
late arrival or no show, we charge 90% of the total package price.
Please note that there may be differing cancellation conditions regarding our seasons. The viable cancellation conditions you can find on your written reservation confirmation.
For group bookings, different cancellation policies apply, which you can find on your written reservation confirmation as well on your offer.
In your reservation confirmation, the detailled prepayment conditions are quoted:
in general, we wish a prepayment of 30% upon 60 days prior to arrival
Conditions differing from the given prepayment, you will find in your reservation confirmation
UniCredit Bank Austria AG
IBAN: AT16 1200 0100 2878 2646